BRITISH MUM STRANDED IN MAURITIUS AFTER SEIZURE — THEN AN £800 AMBULANCE BILL ARRIVED

BRITISH MUM STRANDED IN MAURITIUS AFTER SEIZURE — THEN AN £800 AMBULANCE BILL ARRIVED
KINSAY DILKS WAS ON A SPECIAL HOLIDAY WITH HER DAUGHTER WHEN SHE SUDDENLY COLLAPSED DURING DINNER
What was supposed to be a special birthday holiday for a mother and daughter turned into a terrifying medical emergency thousands of miles from home.
Kinsay Dilks, 43, from Wallasey, Merseyside, was in Mauritius with her 23-year-old daughter Kacey Lee when she suddenly suffered a seizure during dinner at their hotel.
Within moments, the family holiday had become a desperate race to get Kinsay medical treatment.
And after she was taken to hospital, another nightmare began.
The family discovered that the travel insurance they believed had been arranged was not actually valid — leaving Kinsay facing potentially thousands of pounds in medical and travel costs while she remained in Mauritius.
THE HOLIDAY WAS SUPPOSED TO BE A SPECIAL MEMORY
Kinsay had travelled to Mauritius with her daughter as part of a special trip to celebrate Kacey’s 23rd birthday.
The pair arrived on September 19, 2026, hoping to enjoy time together and create memories on the island.
For the family, the trip also carried a deeper emotional meaning.
Kacey’s father, Steve Lee, died when she was just two years old, and Mauritius had long been a dream destination for the family.
Kinsay had saved up to take her daughter on the trip.
Instead, several days into the holiday, everything changed.
SHE SUDDENLY COLLAPSED DURING DINNER
On the evening of September 26, Kinsay was having dinner with her daughter at the Jalsa Beach Hotel Spa when she suffered a major seizure.
According to her family, she appeared to be fine before suddenly collapsing.
Hotel staff called an ambulance, and Kinsay was taken to Clinique du Nord, a private hospital in Mauritius.
Doctors carried out blood tests and a CT brain scan before admitting her to intensive care.
For her daughter and the rest of the family back in Britain, the situation was terrifying.
They were thousands of miles away from home and suddenly trying to understand a medical emergency in another country.
THEN CAME THE £800 AMBULANCE BILL
The family was confronted with the financial consequences almost immediately.
According to Kinsay’s daughter Brooke Taylor, £800 was taken from Kinsay’s bank card for the ambulance when she arrived at the hospital.
The hospital costs then continued to increase.
The family’s account says the medical bill had reached approximately another £900, covering expenses including a doctor’s consultation, blood tests, a 3D CT brain scan, radiologist fees, medication and intensive care.
And those costs were not necessarily the end of the bill.
The family also needed to arrange an earlier flight home after doctors advised that Kinsay should return to the UK to see her neurologist.
THE FAMILY THOUGHT SHE HAD TRAVEL INSURANCE
One of the biggest shocks came when the family discovered that Kinsay did not actually have valid travel insurance.
Her daughter Brooke said the family had believed the insurance had been arranged before the holiday.
But the payment had apparently bounced back into Kinsay’s account, meaning the policy had never been completed.
The mistake only became apparent after the medical emergency in Mauritius.
By then, the family was already facing substantial medical expenses.
Brooke subsequently launched a GoFundMe appeal to help pay the hospital costs and get her mother home.
KINSAY ALREADY LIVES WITH EPILEPSY
The situation was particularly frightening because Kinsay has a history of epilepsy.
Her daughter told the Liverpool Echo that Kinsay has been diagnosed with five types of epilepsy and that her condition is linked, according to the family, to head injuries she suffered during childhood.
Brooke also described memory problems associated with her mother’s condition.
She said Kinsay can sometimes forget information within seconds, making the family’s experience with the insurance arrangements even more complicated.
The seizure in Mauritius left Kinsay extremely tired and confused afterward, according to her daughter.
“I WAS PETRIFIED THINKING THE WORST”
For Brooke, watching her mother experience the seizure in a foreign country was overwhelming.
She said one of her immediate fears was that hospital staff would not know how Kinsay’s epilepsy normally affected her because they had never seen her condition before.
The 19-year-old said she was “petrified thinking the worst.”
At the same time, she was trying to man